FAQs
Shipping
We offer various shipping options to suit your business needs, including standard shipping, expedited shipping, and bulk shipping. Delivery times depend on your location and the size of your order. We strive to ship all orders promptly and keep you updated on their status.
Once your order is processed and shipped, we will send you a tracking number to keep you updated on the status of your delivery. You can track your shipment directly on the courier's website.
At this time, we primarily ship within the Greater Toronto Area (GTA). If you are located outside of this region, please contact us directly for international shipping inquiries.
Standard Shipping:
1–3 business days (extra charges apply)
Expedited Shipping: 1–3 business days (extra charges apply)
Orders are typically processed within 1–2 business days. If there are any delays, we will notify you promptly.
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We offer free shipping on orders over $200. For orders under $200, we charge a flat rate of $9.99 for shipping.
Exchange & Returns
We offer exchanges instead of refunds. You are eligible for an exchange if the product is:
1. Damaged in transit
2. Defective upon arrival
3. Incorrectly shipped
Exchange Eligibility:
1. Must be reported within 3 business days of delivery.
2. Products must be and in their original packaging.
Non-Exchangeable Items:
1. Opened, used, or custom-ordered items.
2. Any item reported after 3 business days of delivery.
1. Contact us at 416-937-1803 with your order number and a description of the issue.
2. Attach clear photos showing the damage, defect, or incorrect item.
3. Once approved, we will ship a replacement at no additional cost.
Orders & Products
We offer a wide range of cleaning, janitorial, and facility maintenance products. Our catalog includes commercial-grade cleaning solutions, cleaning equipment and tools, disposable items, waste management solutions, and office supplies, all available in bulk. We partner with trusted brands like Sprakita, Diversey, Lysol, and Rubbermaid to ensure top-quality products.
Our products are available for businesses, facilities, schools, cleaning contractors, and any professional or organization that needs bulk supplies. Whether you manage a small office or a large commercial building, Crown Bulk Supplies offers solutions to meet your needs.
Yes! As a B2B supplier, we specialize in bulk pricing to help businesses save on essential cleaning and maintenance supplies. Our bulk options ensure you get competitive rates without compromising on quality.
Yes! If you're ordering in large quantities, we can provide a custom quote to help you save even more. Please reach out to our customer service team with details about the products and quantities you're interested in, and we will send you a tailored quote.
Account & Customer Support
You can reach our customer support team by email or phone. For quick assistance, you can also use our online contact form. We're always happy to help with any inquiries, product questions, or issues regarding your order.
